Look For These Tell Tale Signs Of A Good Roofer

DIY Roof Repairs | March 28, 2024 | By: John Esh

A Joyland Roofer in Southern Pennsylvania is holding a tape measure and level during a roof repair.

Five Signs You Are Hiring The Right
Southern PA Roofing Contractor

Save Headaches Before They Happen By
Choosing Your Roofer With Care

The construction industry, particularly the Southern PA roofing sector, has unfortunately garnered a reputation for including unreliable providers who create unsatisfactory client experiences.

This industry landscape is precisely why Joyland Roofing was established. We are longtime professionals dedicated to restoring integrity and trust to the roof repair and roof replacement industry.

We’ve witnessed numerous roofing companies emerge, operate, and ultimately falter, leaving a trail of unresolved customer concerns. Fortunately, a nightmare roofing scenario is avoidable if you look for these tell tale signs of a good roofer.

1. Are They A GAF Master Elite® Contractor?

Reaching GAF Master Elite status is like scaling Mount Asphalt and claiming the roofing crown. Only the top 3% of contractors in North America hold this prestigious title, and for good reason.

It takes a potent blend of experience, expertise, and an unwavering commitment to quality and customer satisfaction to be considered for this lofty designation.

It takes years of honed craftsmanship backed by rigorous training and adherence to GAF’s exacting standards to actually receive this recognition.

Master Elite Preferred Contractor roofs aren’t just built – they’re meticulously crafted with superior materials and time-tested techniques. And you can rest assured knowing your new replacement roof comes equipped with the industry’s best warranties.

As members of this truly elite group, Joyland Roofing offers you a lifetime warranty on material defects and 25 years of total coverage on workmanship – all of it backed by GAF’s rock-solid reputation.

2. Do They Communicate Clearly?

Building trust with clients starts with clear, open communication. The last thing you want is a Southern PA roofing contractor that gives you radio silence.

That’s why we ditch the roofing jargon and talk to homeowners like we would a neighbor. We actively respond to your concerns, answer questions patiently, and explain things in plain English.

You can also expect us to set expectations upfront with a fast, free estimate – usually within 48 hours after we’ve been in contact.

We’ll explain the timeline, costs, and potential challenges. Plus, we’ll be 100% transparent about guarantees, warranties, and how to handle any issues that might arise.

3. Are They Highly Rated By The BBB?

Think of the Better Business Bureau as a super detective for consumers. They sniff out good businesses with sparkling reputations and warn you about those with a bit of a shadow.

With their rating system, you can see at a glance how well a roofer treats their customers, handles complaints, and follows through on promises. It’s like getting a thumbs-up from your whole neighborhood!

Sure, you might find a cheaper option without a great rating, but peace of mind is priceless. Choosing a BBB-approved roofer like Joyland Roofing gives you that warm, fuzzy feeling of knowing you’re in good hands.

We’ve been BBB accredited since April 2017. And with over 33 years in business, we hold a BBB A+ rating, so you know your roofing project will be done RIGHT.

Are They Licensed And Insured?

Hiring a roofer without proper business licensing and liability insurance is like walking a tightrope blindfolded. Yes, you might get lucky and land on your feet, but the potential for a disastrous fall is just too high.

Don’t gamble with your safety or your wallet.

Make sure your chosen roofer meets all the necessary qualifications and regulations. This protects you from shoddy workmanship and ensures they’re following proper building codes.

And don’t forget the insurance! Liability insurance safeguards you from any property damage or injuries that might occur during the project.

At Joyland Roofing, we’ll gladly show our Certificate of Insurance and business license, and you should never trust a company that won’t do the same.

Does Your Roofer Value Ongoing Education?

We’re constantly learning and growing here at Joyland Roofing! Even with loads of experience, we know there’s always room to improve. That’s why we regularly train with top roofing manufacturers and the National Roofing Contractors Association.

We brush up on the latest roofing techniques and explore new and better ways to work with our clients. And let’s face it – these little things make a big difference to our awesome customers. They make us better people, better neighbors, and ultimately, better roofers for the next homeowner – you!

Our whole team, from top to bottom, is trained by experts to not only keep your roof leak-free, but to pay attention to every detail, respect your property, and act with safety and professionalism.

Getting Started!

Remember, your roof isn’t just a layer of shingles; it’s a whole system designed to protect your family and loved ones from the ravages of nature. Don’t settle for anything less than the best.

At Joyland Roofing, we’re more than just roofers – we’re your neighbors, your friends, and your assurance of peace of mind. We’re here to break the “nightmare roofer” stereotype and build a new standard of trust, quality, and clear communication.

Contact us today for a free, fast estimate and experience the Joyland Roofing difference. Let’s build a roof you can trust, one conversation, one smile, and one satisfied customer at a time.